FREE TICKET CANCELLATION
There are 2 ways to cancel Free tickets:
1. **NEW** Online:
- Click here to cancel some or all of your tickets.
- Log-in to your ticket account.
- Select "Return Free Tickets" from the menu.
- Select the ticket(s) to be returned. Click the "Return Selected Tickets" and then "Yes, return tickets" button.
- Your tickets have been now removed from your account.
2. By Email: Email us at tickets@perimeterinstitute.ca. Please provide the barcode number(s) of the ticket(s) to be cancelled or the order number if all tickets are to be cancelled.
NOTE: Paid tickets may not be cancelled and are not refundable.